Fixing a Mis-typed Email Address

My customer has a typo in their email address and now can’t login
  1. Go to Admin > Customers > Customers and find the customer
  2. In the sidebar on the right, there is an Edit button
  3. Click the Edit button
  4. Update their Email Address to the correct value, and press Save at the bottom of the screen
  5. The customer will now be able to login to their account using their actual email address

A mistyped email is one of many possible causes of undeliverable mail. Frequently you will see typos like the following:

Misspelled Email Correct Email
[email protected] [email protected]
[email protected] [email protected]
[email protected] [email protected]

You may wish to consider the plugin Confirm Email Address.

Still have questions? Use the Search box in the upper right, or try the full list of FAQs. If you can't find it there, head over to the Zen Cart support forum and ask there in the appropriate subforum. In your post, please include your Zen Cart and PHP versions, and a link to your site.

Is there an error or omission on this page? Please post to General Questions on the support forum. Or, if you'd like to open a pull request, just review the guidelines and get started. You can even PR right here.
Last modified May 17, 2022 by Scott C Wilson (2226b65).