Order Statuses

Reflecting your order fulfillment process using order status

What is an Order Status?

The order status field is a value which encapsulates where the order is in your workflow. Zen Cart has the following default order statuses:

  • Pending
  • Processing
  • Delivered
  • Update

New order statuses can be created in Admin > Localization > Orders Status.

How can I set my orders to status Shipped?

You can add a new order status (Shipped) by going to Admin > Localization > Orders Status.

Then go to Admin > Customers > Orders and update the order’s status to ‘Shipped’ making sure that you set the Notify Customer radio button to Email.

Still have questions? Use the Search box in the upper right, or try the full list of FAQs. If you can't find it there, head over to the Zen Cart support forum and ask there in the appropriate subforum. In your post, please include your Zen Cart and PHP versions, and a link to your site.

Is there an error or omission on this page? Please post to General Questions on the support forum. Or, if you'd like to open a pull request, just review the guidelines and get started. You can even PR right here.
Last modified September 20, 2020 by Chris Brown (ec4fed5).