Downloadable products - verifying correctness

Check your downloads after creating them

Once you have created downloadable products, or after you have updated them, you’ll want to check on them to be sure they will work for your customers. There are a couple of ways to do this. It is also particularly important to do this if you move the download folder for security reasons.

Downloads Manager

Going to Admin > Catalog > Downloads Manager shows a screen with two downloadable products. Note that the first download (named is missing, which is shown by the red dot next to the filename.

Downloads Manager

Attributes Controller

Going to Admin > Catalog > Attributes Controller and viewing a single product which has downloads allows you to see if the downloadable files are present where they should be. In the image below, you can see again that the file is missing.

Attributes Controller

Product Edit page

Editing a product shows you the shipping settings, which are required to be as follows for a downloadable product:

  • Product is Virtual: No, Shipping Address Required
  • Always Free Shipping: No, Normal Shipping Rules

See shipping costs for more details.

Still have questions? Use the Search box in the upper right, or try the full list of FAQs. If you can't find it there, head over to the Zen Cart support forum and ask there in the appropriate subforum. In your post, please include your Zen Cart and PHP versions, and a link to your site.

Is there an error or omission on this page? Please post to General Questions on the support forum. Or, if you'd like to open a pull request, just review the guidelines and get started. You can even PR right here.
Last modified September 6, 2020 by Scott C Wilson (144f8ca).