About this site and the Zen Cart Project

Bug reports, security issues, contributing and community.

Bug Reports

Zen Cart takes bug reports seriously, and endeavors to find resolutions to them immediately. You’ll observe that we tend to post solutions for bugfixes as soon as we have them. This does not always mean a new “release”, unless there is something fairly major. Patches are issued sparingly in the interest of keeping code both manageable and still current.

We encourage all users to make bug reports.

To learn more, please see how to report a bug.

Security Reports

If you find a security issue, please do not release your finding publicly; instead, follow the security reporting protocol.

Code Contributions

Zen Cart is open-source. As such, the intent is that it is extensible. The core of Zen Cart is intended to support a very diverse range of users; however, it is not intended to suit “everyone’s” needs directly. Instead, we endeavor to continually make the code more adaptable and able to be enhanced by way of community-contributed/supported plugins that can be added to Zen Cart with minimal difficulty. In this regard, we encourage community contributions of custom-written code.

We recognize that custom-written code is typically created with the aim of solving one’s own individual business challenges and is not generally written to benefit “everyone”. We are also aware that modifications are written with varying degrees of skillsets and comprehension of overall code. Thus, we continue to attempt to make it possible to “plug in” without having to alter core code if possible. See plugin interfaces for details. Not every situation is perfect, but we keep growing in this area.

It’s also important to note that community-supplied contributions are written at a certain point in time and are not always compatible with future or earlier versions of Zen Cart. This is a challenge with any community-supported project. Our plugins section attempts to help minimize the confusion in this by separating contributions based on the version of Zen Cart for which they were initially written.

You can find community created and supported contributions in the Plugins Library of the Zen Cart Forum.


There is no fee for using Zen Cart. You may download Zen Cart and use it, subject to the terms of the license, for free. If you find it useful, you are encouraged to make a donation to help support the ongoing development and improvement of the product.


You can participate in the Zen Cart community in many ways. Join the fun!

This Site

This site was built with Hugo on the Netlify platform.

The content of this site is released under the terms of the GNU Public License.

Zen Cart™ is a trademark of Zen Ventures, LLC.

All trademarks are the property of their respective owners.

Still have questions? Use the Search box in the upper right, or try the full list of FAQs. If you can't find it there, head over to the Zen Cart support forum and ask there in the appropriate subforum. In your post, please include your Zen Cart and PHP versions, and a link to your site.

Is there an error or omission on this page? Please post to General Questions on the support forum. Or, if you'd like to open a pull request, just review the guidelines and get started. You can even PR right here.
Last modified August 23, 2022 by Scott C Wilson (3852567).